Another London Flatshare Disaster

It's been sometime since the last time I wrote here about my housing situation in London.

So far, most flatshares and houseshares have been a shitshow, and that's due to a combination of house/flatmates behaviour and landpersons' exploitation of tenants.

You see, London is a very popular place.

There is an insane demand for accommodation, but not an enough supply. Hence why, landpersons can -and do- exploit (potential) tenants' desperation.

If you want to read my previous accommodation drama you can do it here, here, here, here, here, and here.

Now, let's talk about my current s(h)ituation.

In December, my partner and I moved into a flatshare. We had been told there will be seven of us in a five-bedroom flat. There were two bathrooms (a tiny one and a larger one), no living room and the kitchen was tiny, without any windows. The room had a bed, a small couch, a mini-fridge, two wardrobes, a tv (basic channels) and a chest of drawers. Size wise it'd be ok for one person, but not great for two. Of course, it was very expensive.

One of the fridges in the kitchen wasn't working when we moved in. Oh well, it's London. Quality of life here isn't that great. So we had to make do.

• The landpersons' first lie was that counting my partner and I, there would be seven of us in the house. We were eight.

• Then, we saw random people coming in and out of the house, and after some digging found out one of the rooms had been set up as an AirbnB. We had not been informed prior. After a few days, thankfully, someone moved in permanently.

• A few weeks ago we were told by the flatmates next door that they have a B'n'B contract, which isn't what we have. So not all tenants have the same type of contract. Hmmmm....

• A couple of weeks after the coronavirus lockdown happened in UK, one of our flatmates disappeared. We were told by the landlords that he left and his room was available, so if we had any friends to tell them they could move in. Amidst the coronavirus outbreak they wanted to bring new people to the flat. By the way the guy who left didn't tell any of us he was leaving. We didn't even hear him clear his kitchen cupboard. Three weeks later someone moved in his room, and we suspect his girlfriend moved in as well, but was hiding.

• Interestingly enough, we were told by the flatmates who have been in the flat the longest (eight months), that no one ever stays in the flat for over a year. I wonder why...

• We also recently found out -by accident- that the landpersons we've met are not the actual landpersons! They are managing the property. We have no clue who the owner is, and we don't even know if we are subletting from the 'managers,' because they're not clarifying the situation. 

• And to top it all off, after I did some digging, I discovered that even though this flat is classified as an HMO (house in multiple occupation) it has not been registered as such to the local council. Which of course is illegal as fuck. They probably don't even have a permit to have as many people in the house.

• Lastly, our flat is the only one in the estate that has had the kitchen converted to a bathroom and a single bedroom and then, had part of the living room turned into the kitchen and another part turned into a bedroom. Dodgy af?

Update 1 (March):

So much has happened! I confirmed our 'Managers' are breaching many laws (from health and safety to housing).
One of my flatmates has already reported them and I'm considering doing the same at some point.
Two more people moved in, as the couple downstairs moved out. They work as delivery drivers, they do not wash their hands when they return home, and they do not self isolate or wear masks when in the kitchen (our only communal area).
As I am immunocompromised, I am rather stressed by this turn of events!

I will keep on updating this list the more things come up. I truly hope nothing else comes up though. Having to deal with this during quarantine is not optimal. 

I'm not even mentioning the drama between housemates to be honest. I've seen it all before, so I can't be bothered.

My partner and I have already started looking for another place.

Wish us luck!

Update 2 (April): 

A flat in the building next to ours was on fire this morning (around 4am).

Thankfully, -from what I've gathered- no one was inside at the time, and the fire didn't spread. But the whole flat is destroyed. The most popular hypothesis is that it was due to the old electrics of the building. We live in a Council Estate, and I'm sure you know how terribly built they are. Cheap materials, really old cables and no health and safety in place. It is very scary to think this could happen to anyone any time, and all of your belongings, or even worse your life, could be lost within seconds. And our flat specifically has so many health and safety violations, it worries me a lot. There is a boiler between the dryer and the oven, and there's also a washing machine and a dishwasher in that same tiny kitchen.

Update 3 (May): 

Another person moved into the room next door. Fourth person to move in during the pandemic.

Update 4 (June): 

We got an eviction notice via text today. In 2 weeks we have to be out, amidst a pandemic (which is illegal of course). 

They claimed they have to hand the property back to the Agency. We still don't know if we were subletting from them.

When I requested everything in email the 'Managers' became aggressive via text and deny us information we are legally entitled to. At least we found out the name of the agency and I have contacted them about all the illegal stuff going on.

They just emailed me they have a proposal they want to discuss in person tomorrow. Let's see.

Update 5 (June):

To sum up, we spoke with the agency, a lot of shady things are going on... They gave us two options, either take over the contract, or accept to sublet from a new person.
Finally we got that on email, as they were not communicating with us via email before.

The tenants have united against them, and we will fight for our rights. 
Still not providing us with the landlord's info and other info we are entitled to, by law.

Update 6 (June):

We have spoken to a lawyer, who confirmed we are right and the 'Managers' eviction text is void, and the way they are handling the situation illegal. 
The 'Managers' are trying to avoid responding to our questions via email (even though they admitted they have not protected our Deposit via the Deposit Scheme) and want to meet in person. We informed them we are receiving legal advice and we will only meet them in person if we are allowed to record them. Let's see...

Update 7 (August):

I moved out on the 20th of July. It was an utter and complete mess! The 'Managers' realised they had fucked up, they showed up to our flat without notice, the agency got involved... In the end, we did report them to the local council, including proof etc., but we don't know what happened in the end. In the last few weeks only three to four people had remained in the flat, so it was peaceful and calm, and the 'Managers' did leave us alone once they had a final moved out day. 

Hopefully, this is the last Housing Horror Story I have to share.

Thank you for following my journey!

The housing horror chronicles - University Accommodation

It seems I'm pretty unlucky when it comes to accommodation in London (see my previous blogposts if you want to find out why).

However, these past 3 years it's been too much, even for me.
I'm usually pretty good at adjusting. For example, I lived in university halls in the middle of a forest for 3 academic years, and even though there were a couple of issues whilst living there it was alright.

I don't expect university accommodation to be a five star hotel, especially the cheaper end of it.
It's one thing for university halls of residence to not be a five star hotel, and another thing to be like a drug den of 1930s though.

So, let's see what happened straight after I moved in to -let's call it- A1 (in 2014). A1 is one of the university halls of residence of my university.
Basically I had to move in to A1 for 2 and a half months (that was the contract).
A1 was like a dream (appearance wise). The room was like a hotel and it was ensuite as well. The kitchen was big and the flatmates (only 6 of them) minded their own business, which was great.
There were a couple of incidents when I had my ice cream stolen -as most of my flatmates were stoners and they probably went for my ice cream on their search for munchies in the kitchen- but other than that, all was cool. Well, all apart from the wifi issues. In the 2 and a half months I was there at least 4 or 5 times there was no wifi. Sometimes for almost half a day. And that's a pretty big deal. Another issue was that the laundry rooms weren't on site and you had to go to a different place. Also, you couldn't do your laundry 24/7.

Anyway, 2 and a half months flew by and I had to move out. I made arrangements to move to A2, another residence of my university. The day of the move I was told I had to put all my stuff in a room that would be locked, and then a van would come, I would put my stuff on the van and they would take them to A2. I was told I wouldn't have to wait more than a couple of hours. I actually had to wait for more than 8 hours. I was told there would be no van for me because I was the last person to move. People started grabbing my things without my permission to put them in a trolley even though I told them I felt extremely uncomfortable and I wanted them to stop. I realised some of my cutlery was missing and my suitcase was broken. I told the person who was in charge. Not only was she dismissive, but she said they would move my stuff in a trolley. I told her I had been waiting for 8 hours for the van and that I didn't want the staff touching my staff and moving it in a trolley. I was ignored.

So I moved to A2, already feeling uncomfortable and violated.
My room was big, the ensuite toilet was huge, the flat had 5 rooms, but I was alone for the most part of it. I stayed there for 1 month and a half. I could see the high street and the entrance of the building and unfortunately I had to put up with extreme noise levels, drunk people and people urinating on our door. When I moved in the oven wasn't working. I complained. I had to wait for almost a week before they brought a small replacement oven. It took them another week or so to fix the oven. After 20 days of me being there people from summer school started moving in. Those people had all came from Asia. The university didn't give them any info or advice prior to their move. I had to help them settle in, complete their inventories, explain how things work etc. In some flats there was no water in the kitchens, in one flat the boiler was on fire, in other flats the boilers were uncovered, in some rooms there were problems with the showers... In general many many health hazards. There was no security on site and security personnel patrolled 4 -or less- times a day around the building. And of course, there were wifi issues. Later on after I moved out, I found out there were mice in the building as well... The only good thing about these halls was that you could do your laundry 24/7 because it was on site.

So, I returned to Greece for a couple of months and then I made arrangements to move in to A3. A3 is the cheapest hall of residence owned by my university. Mind you A1 and A2 are quite expensive and supposedly fancy.

I heard a few things about A3 prior to moving in. There were many incidents where rooms had been broken into, there was a mice problem... And in general, I had been actively discouraged from moving there. However, these were the only halls I could afford.

So, I move in. Before entering the building I was in awe of how disgusting it looked from the back (where the entrance was) and how unsafe the area and the alley it was on looked. The inside was worse than anything I had seen to date from any university halls. There were too many stairs (for no reason) and the way the stairs were built made it extremely hard to move my stuff in to my room. Also, the structure of the halls was just bizarre. You had a semi-floor with 3 rooms and a shower, then a floor with six rooms and a toilet, then another semi-floor with 3 rooms and a shower, another floor with 6 rooms and a toilet with a bath and lastly, the top floor with 2 rooms, the kitchens and a toilet with a bath. My room was quite small. Some other rooms in the flat were twice its size though. The minute I moved in I was welcomed with gossip about the flat, the fact that flatmates didn't get along and argued a lot, and the fact that there was a flatmate meeting on that night -which I attended. I'm not going to get too much into the drama, but it compromised my experience for sure. However, when you live with 20 people you can't expect no drama I suppose.
So... what were the issues in A3? Well...

• Our backyard, where the entrances of the building were, was also the backyard of all the shops of the high street. Which meant people who weren't students had access to the premises. 
• Security was usually sleeping in the security kiosk or watching tv series during the night. We lived on a very dangerous road so knowing that security wouldn't be able to help if something happened was scary. Actually, after a point security stopped being in the kiosk and was only patrolling 4 times a day, which meant that technically there was no security at all. The reason why? The security personnel felt lonely when they had to be in the kiosk compared to being at A2 where there are other security people too...
• We have had numerous issues with the wifi not working. Once for 2 weeks amidst dissertation period. 
• We had issues with cockroaches and mice. Issues that weren't permanently resolved.
• We had problems with sink blockage multiple times. To the point where it became a health hazard. 
• We had problems with heating a few times. And once we didn't have heating or hot water for a whole week. 
• We have had issues with electricity a few times.
• We have had numerous issues with hot water in the showers.
• We had very serious problems with the boiler. Once it actually made noises as if it was going to explode.
• The cleaning lady hated us all for no reason (we're one of the cleanest flats in the building). She was rude to us multiple times and never cleaned communal spaces properly. She also never reported any of the issues in the flat (eg. heating, hot water problems) which challenged our credibility with the office when we reported the issues. In the end she said we were her favourite flat (go figure).
• The repairmen many times had no clue what they were doing, as many of them aren't specialists, but general handymen.
• The Estate Facilities manager had attitude and was extremely rude to students, going as far as to hang up the phone on them and insult them.
• The office staff and especially the managers were extremely dismissive of students' concerns and sometimes were talking down on them, always ignoring the issues in the halls.
• Reports from certain students were ignored.
• The laundry room was a 10 minute walk, which was an extreme burden. Also, the laundry machines/driers price was raised 100% within the span of 2 months. Plus there had been a few issues with the machines.

And the worst part of all that is that we never got any money back or any rent discounts. 

Another fun fact is one of the shops that had its back door on our backyard was a drug den and last year the police made arrests in university premises of people that didn't belong to the university, but since their shop's back door was on the premises the police raided their shop from our backyard. 

I could go on and on to tell you how many people I've seen urinating on the alley behind our building, or how many people have been robbed there in the past, but you get the point.

The fact that both entrances of the Halls were on that alley was a threat to our safety.

Update:
Since when I posted this my macbook was stolen from inside my room. Since there has been no security since before Christmas the thief got no issue entering the premises and our flat, coming to my floor, breaking into my room and stealing my macbook. This was the only time when they actually were cooperative since they knew I could easily sue them. Unfortunately, I don't have the money to do that.
Three days before that a student was beaten and got robbed outside the main door of the building.
Three weeks after that a person died inside the university. They fell off a university building, but we haven't been informed of whether it was an accident or not.
On top of that three flats -including mine- had no wifi for the past 7 days in the university halls. We have had connectivity issues in the past, but none lasted more than a day. Finally, after 7 days of everyone complaining they sent a technician. He said there is water leakage and that they don't how much longer we won't have wifi for. And they only reason I found out it because I kept going to the IT helpdesk. They lied about calling me several times so I had to waste my time and physically go there. Mind you we're all masters students doing our dissertations right now...
And of course they haven't given us any alternative to access the internet or any refund. 
The office said we should expect those issues and be patient.
!!! 
That was their official response...
Then they said they'd do a general refurbishment, including changing the cables, but we'd have graduated by then. They expected us to have no wifi until we graduate, even though we still had deadlines.
After 2 weeks and me complaining constantly they fixed the issue. Which they could have fixed a lot earlier. I have to admit though the office was nice towards me and offered to move me to another flat to have wifi, but at the time that was impossible for me to do. 

My last day there I saw two humongous rats in the backyard. 
Not going to miss this place.

London Housing Chronicles (Part 3)

Intro

For anyone who follows my blog this isn't gonna come to you as a surprise.
You already know I'm not the luckiest person when it comes to accommodation in UK.

So last time I mentioned my housing situation I had just moved out from that horrible house to my uni halls (the posh version, since I managed to get a cheaper deal).
Time there was heavenly and I was feeling so much better. All good things must come to an end though and so did my contract, forcing me to move out and in to my other uni halls. There my room was dope, the building was shit, the people were nice, the resident assistants were pricks and thankfully I only had to live there for a month and a half. After that I went back to Greece for sometime.

When I came back I rented a room in my other uni halls (different from the previous ones). I had been warned by a friend that I should better not live there, but the rent was considerably cheap, and the location was great.

And now let's get to the main dish...

Despite all the bad rumours of these halls (people stealing from each others' rooms, people stealing food, mice running around etc) due to my finances I had no other choice but to move in.
So my flat has the shittiest structure any flat has ever had.
The kitchens (2) are on the top floor, the way toilets and showers have been placed makes no sense, there are only 2 showers and 2 baths (which cannot really be used) for 20 people...

I hated this place from the second I entered the building. But things became worse when I was moving in and within the first 30 minutes of being there one of my neighbours started telling me about all the drama that was going on. Imagine moving to a place with 19 more people and immediately being aware that people don't get along with each other. I even had to participate on a housemate meeting on my first night there, because the flatmates decided there was too much drama which needed to be resolved -which didn't happen.

The drama & The housemates

I'm not going to go into detail out of respect for people's privacy.
The sure thing is that many people don't like each other. They have done nothing to try and live together in harmony and many gave no shits for causing great discomfort to their flatmates. In less than six months we had more than six people move out and that is no coincidence. Life in this flat is extremely stressful, people love talking behind each others' backs, many flatmates are extremely pretentious, they are extremely disrespectful to their flatmates and they generally don't realise that this isn't a hippy commune nor their own house, this is Uni Halls.

During my time in this flat I had (and still have) to put up with the following:

• People leaving their unwashed dishes in the sink (even when they're away travelling outside the country) causing mountains of unwashed dishes at times, which made it impossible to use the sink
• People leaving their unwashed dishes next to the sink, leaving no space for anyone to place any other items there
• People placing dirty dishes on the drying rack
• People placing the dishes in a way that is dangerous (I almost stabbed myself a couple of times and had pans placed on the shelves fall on me)
• People not washing communal stuff that they have used 
• People leaving the kitchen in a state
• People stealing my glasses
• People stealing my food from the fridge
• People stealing my food from my cupboard
• People using my stuff and food without my permission
• People using my cutlery (which is in a cupboard) without my permission and not washing it or putting it back to its place
• People from the other kitchen leaving their shit in the kitchen I use creating unnecessary discomfort
• People leaving their shit everywhere in the kitchen, creating a mess
• People not cleaning after partying
• People partying in the kitchen late at night when they know some rooms are underneath the kitchen and the noise is unbearable
• People being extremely rude when told off about their inappropriately loud partying on top of my room
• People drunk banging on my door at 4am causing me a great deal of anxiety
• People making noise in the middle of the night in the kitchen or slamming and banging things when they know people live underneath
• People not flashing the toilet
• People not cleaning their pubic hair off the toilet
• People leaving the baths in a disgusting state
• People playing extremely loud music or watching movies at 3am, causing my whole room to tremble and ofc causing me not to sleep
• People leaving their shit in communal spaces and never picking it up
• People from past years leaving their shit all over the kitchen forcing me to have to clean and organise three cupboards to be able to have some space
• People hoarding massively in the kitchen
• People not throwing away things that have expired and are in communal spaces
• People making no effort to keep the kitchen clean, that so many times me and a couple of other housemates had to clean loads of disgusting dishes

On top of that I had to tolerate a hateful cleaning staff who not only didn't clean properly, but was also extremely rude and many times didn't clean the showers or the bathtubs at all.

The building

As if all this wasn't enough, causing me an immense amount of stress I had to deal with the following as well:

• Cracks on the wall (that were painted over and not fixed)
• Continuous sink blockage for months (making the use of the sink impossible)
• Continuous boiler problems turning the kitchen -and my room that is underneath it- into a hotbox
• Power cuts and internet issues throughout the year
• Shower and bathtub problems (including blockage and a disgusting smell)
• Major pest issues (cockroaches, spiders, mice -and mice' dead bodies underneath the oven)
• Extremely sensitive heat detectors that go off even if you're blow drying your hair 
• Ventilator issues
• Problems with the lights

In addition to all these there was insufficient communication from the Accommodation office, many times ignoring the issues/our reports or alternatively aiming at temporary fixes.

The area

In case you didn't think all this is bad enough let me tell you a few things about the area:

• There are loud police and ambulance sirens every few minutes (which unfortunately I can hear in my room since it faces the main street)
• It's one of the most dangerous areas in London, having extremely high stabbing rates
• I get catcalled all the time, and many times catcallers become verbally violent
• The entrance of my Halls is on the dodgiest dark alley 
• Many times people pee outside or next to my Halls or in general on the streets
• There are fights around the area almost every night and especially during Thursdays and the weekends it's almost impossible for me to sleep with my window open (due to the screams, bottle smashing, fights, sirens etc)

There are a few good things about the area: many shops, pubs, takeaways, restaurants, clubs, parks etc. And I'm sure I would have been able to focus on those if I didn't live on this building.

To sum up...

Nevertheless, it's always hard to focus on the positive when the negative is so overwhelming.

Worst part of all?

I got to tolerate this shit for one more year. Yes, my financial situation doesn't allow me to live somewhere else for the time being, so I had to renew my contract...

Wish me luck.

Sincerely,

Lara